A practical Level‑5 qualification covering service operations, customer experience and event delivery — with progression routes to a final‑year top‑up.
HND (Level 5)
2 Years
1 day online + 1 day on campus
This HND develops the operational, supervisory and customer‑service skills required across hotels, events and food & beverage. You’ll learn how to manage teams on shift, monitor quality and deliver excellent guest experiences.
Module titles may vary by cohort; a detailed handbook is provided at enrolment.
Typical roles include Front‑of‑House Supervisor, Duty Manager, Events Coordinator or Food & Beverage Supervisor. After the HND you may progress to a final‑year top‑up towards a BA (Hons), subject to entry criteria.
Timetables are confirmed per cohort and may vary slightly by module.
We offer fair access for applicants with practical experience. If you are unsure about eligibility, contact us for advice.
We provide clear guidance on tuition fees and available funding routes. Your advisor will help you understand the options that apply to your circumstances.
Yes — we teach core operations and customer service; many students are new to the sector.
Yes. A weekend day is available subject to demand.
You may apply for a final‑year top‑up (subject to provider entry criteria).
HND (Level 5)
2 Years
1 day online + 1 day on campus
London, United Kingdom
Tell us about your background — we’ll confirm your entry route (Diploma or work experience) and the best timetable for you.
Email: befirstlimited@gmail.com
Phone: +447424086460
Address: 67A high Road, Wood Green, London, England, N22 6BH
Free registration & advice. Our team can assess your eligibility via diploma or work experience routes.
© 2025 BeFirst. All rights reserved.